So you’re in the Philippines and need to use AirSWIFT to get to your next destination in the Philippines. Don’t worry, so have thousands of others. This post here compiles all the general information you need to know so you’re best prepared. AirSWIFT is domestic airline that services routes from a handful of popular destinations in the Philippines. Most notably, they fly to/from these five locations: Boracay, Cebu, El Nido (Palawan), Mabalacat City (Pampanga), and Manila

AirSWIFT’s aircraft seat about approximately 50 passengers.

AirSWIFT Baggage and Luggage Allowance

One of the biggest headaches when traveling is trying to figure out an airline’s baggage allowance. Especially with low-cost carriers and international carriers, the cost of excess baggage can commonly cost more than the actual ticket itself. You have to pay attention to their policy and watch your kilograms (or pounds) so you’re not hit with another $60 at the gate.

The same goes with AirSWIFT. What’s worse with AirSWIFT is that there’s no official information to be found on their website, and there isn’t even a ton of unofficial information online. We’re here to change that. Here’s the baggage information we received after booking our AirSWIFT flight from El Nido to Manila.

– Passenger is entitled of 10 kilos check-in baggage.
– For Hand Carry items should be maximum 18 inches (L) x 13.5 inches (W) x 9 inches (D) maximum weight of 7 kilos.
– Any excess baggage will costs PHP 200.00 per kilo.
– We offer additional 10 kilos prepaid baggage for PHP 200 per person per way, only to be availed ahead of time or up to 4 hours prior to scheduled departure time only. (You may send prepaid baggage request through info@air-swift.com)

So basically, AirSWIFT passengers are allowed a carry-on item (no weight limit within reason) along with one check-in baggage good until you surpass the 10 kg mark (22 lbs). if you know you’re going to go over that weight allowance, you can buy extra kilograms at 200 Philippine Pesos (PHP) per kg. For you Americans, 1 kg = 2.2 lbs. At the time of this post, 200 PHPs is approximately $4 USD — not too crazy, but can add up if you bought some heavy souvenirs.

Preparing for Your AirSWIFT Flight

There’s not much difference with how to prepare for AirSWIFT versus any other normal airline. Get there a couple hours early just in case. You don’t need to print your tickets with AirSWIFT (“soft copy will do”). Bring your valid ID/Passport. The check-in counter will close strictly 45 minutes prior to departure. For any other questions past that, unfortunately, that’s all we have. If you want to contact AirSWIFT, you can e-mail them directly at info@air-swift.com

Changing or Canceling your AirSWIFT Ticket

So you’re looking to change or cancel your ticket — sorry, to hear that. It’s never fun. Here are AirSWIFT’s fare rules regarding, time changes, route changes, and cancellations:

AIRSWIFT FARE RULES

Flight Date / Time Change (Rebooking)
a. Allowed for a fee 1,176 (including VAT: per passenger, per sector) plus any applicable fare difference between the current fare and the next available higher fare.
b. Fare difference and applicable fees must be paid before the changes can be finalized.
c. Downgrading of fare is NOT allowed.
d. Once confirmed, the rebooking fee is not refundable.
e. Rebooking is not allowed 24 hours prior to scheduled departure.

Route Change (re-route)
a. NOT allowed

Flight Cancellation
a. Voluntary Flight Cancellation is allowed for a fee to process and release refund; however, only the appropriate price of ticket purchased plus the corresponding govenment taxes and airport fees may be refunded but ancillary or add-on services purchased are forfeited
b. In cases of involuntary flight disruptions for reasons other than safety or security, rules stipulated under the Airline Passenger Bill of Rights will apply
c. Cancellation within 24 hours prior to scheduled departure is subject to forteiture of airfare.

No Show Penalty (at check-in; at the gate)
a. Reservations cancelled; Fare forfeited

So there you have it, the vast majority of information on preparing and flying with AirSWIFT.